This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and free circulation of these data (RGPD), to Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as in what is not contrary to the indicated regulations, to the Law Organic 15/1999, Protection of Personal Data (LOPD) and its implementing regulations, and/or those that could replace or update them in the future.
Our organization is committed to the privacy of your personal data. The personal data provided is necessary to provide our services and is treated in a lawful, loyal and transparent manner, guaranteeing adequate security of the same, including protection against unauthorized or illegal treatment and against its loss, destruction or accidental damage through the application of technical and organizational measures.
Through this document we want to offer you in a transparent and fair way all the necessary information regarding the processing of your personal data carried out by this organization.
1.- RESPONSIBLE FOR THE TREATMENT.
IDENTITY: "Motock"
C.I.F / N.I.F.: ES73271430P
ADDRESS: C/ Alfranca 5, La Puebla de Alfinden CP 50171 Zaragoza
TELEPHONE: 976 18 50 30
E-MAIL: [email protected]
2.- RECIPIENTS OF PERSONAL DATA.
The personal data provided will not be subject to any transfer unless so provided in the specific treatments.
Optionally, for the contracting of cloud computing services and/or services for sending e-mails, communication, as well as other related computer services, the personal data may be:
Assigned to computer service companies located within the European Economic Area (EEA) or,
Transferred to computer service companies located outside the EEA covered by the Privacy Shield protection shield, therefore they have adequate protection measures to guarantee the security of personal data. You can obtain more information by visiting this link: https://www.privacyshield.gov/welcome
Optionally, to administrations and other organizations when required in compliance with legal obligations.
3.- LEGAL BASIS THAT LEGITIMATES THE PROCESSING OF PERSONAL DATA.
In each specific treatment of personal data we will inform you of the legal basis that legitimizes it.
4.- RIGHTS.
Right of access
It is the right to obtain from the controller confirmation of whether or not they are processing personal data concerning the interested party and, in such a case, the right of access to the personal data and to the following information: the purposes of the processing, the categories of personal data in question, the recipients or categories of recipients to whom the personal data was communicated or will be communicated, the conservation period or the criteria used to determine this period, the existence of the right to request the rectification or deletion of the data from the controller personal data or the limitation of the processing of personal data relating to the interested party or to oppose said processing, the right to file a claim with the Spanish Agency for Data Protection (AEPD), the existence, where appropriate, of automated decisions, including the preparation of profiles, when data is transferred to third countries the right to be informed of the appropriate guarantees applied.
Right of Rectification
It is the right to request the rectification of your personal data if they are inaccurate, including the right to complete data that appears incomplete. It must be taken into account that by providing us with personal data by any means, you guarantee that they are true and exact and undertake to notify us of any change or modification thereof. Therefore, any damage caused by the communication of erroneous, inaccurate or incomplete information in the web forms will be the sole responsibility of the interested party.
Right of Suppression
It is the right to request the deletion of your personal data when, among other cases, it is no longer necessary for the purpose for which it was collected, or it is being processed in another way, or you withdraw your consent. It must be taken into account that the deletion will not proceed when the processing of personal data is necessary, among other cases, for compliance with legal obligations or for the formulation, exercise or defense of claims.
Right to limitation
It is the right to request the limitation of the processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or to keep it beyond the necessary time when you may need it.
Right to Withdraw Consent
It is the right to withdraw the consent you have provided by checking "I have read and accept the privacy policy" at any time and as specified in the corresponding section "Exercise of rights" or in the specific treatment of commercial communications or Newsletter. It must be taken into account that this right will not take effect if, among other cases, the processing of personal data is necessary for compliance with a legal obligation, the execution and maintenance of a contractual relationship, or for the formulation, exercise or the defense of claims. Likewise, the withdrawal of consent will not have retroactive effects, that is, it will not affect the legality of the treatment based on the consent prior to its withdrawal.
Right to Portability
It is the right to receive the personal data that concerns you and that you have provided us, in a structured format, commonly used and mechanical reading, and to transmit them to another person in charge, as long as: the treatment is based on your consent and is carried out by automated or computerized means.
Right of Opposition
It is the right to oppose the processing of your personal data based on our legitimate interest. We will not continue to process your personal data unless we can prove compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or for the formulation, exercise or defense of claims.
Right to File a Claim before a Control Authority
If you believe that we treat your personal data incorrectly, you can contact us or you also have the right to file a claim with the Spanish Agency for Data Protection (AEPD):
https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
Exercise of Rights
You can exercise your rights through a letter to the postal address indicated above or through the e-mail [email protected], attaching in both cases a copy of your NIF/NIE/Passport or similar document.
5.- PROCESSING OF PERSONAL DATA
Generic Provisions
The personal data requested in each of the specific treatments are adequate, pertinent and limited to what is necessary in relation to the purposes for which they are processed, therefore the principle of data minimization is complied with.
The personal data requested in each of the specific treatments are strictly necessary, the refusal to provide them would imply not being able to provide the requested service.
The communications of personal data provided for in each of the specific treatments in some cases are necessary for the execution and maintenance of a contract and in other cases for compliance with a legal obligation applicable to the controller.
Digital Assistant – "Chatbot" or "Online Chat".
In the event that this website uses online chat software, provided as a self-service to provide users with an adequate and quick response to common questions and to improve consumer service for the benefit of users who visit the website, The following data will be processed during the conversation with the "chatbot": IP address and other personal data entered into the chatbot's conversation function.
The collected data will not be used to personally identify the website visitor, and will not be merged with personal data about the bearer of the pseudonym, unless the personal data is provided voluntarily when using online chat.
The legal basis for this processing is established in article 6, paragraph 1, letter f) of the GDPR.
Contact Form
Personal data will be processed to channel requests for information, suggestions and complaints from users or clients.
The legal basis that legitimizes the processing of personal data is the express consent by marking "I have read and accept the privacy policy".
Personal data will be kept for a period of two years from the moment they stop being processed, without prejudice to the exercise of the rights that assist you as an interested party.
Electronic Commerce Form (e-Commerce)
Personal data will be processed to manage your online purchases by processing your orders and returns through our online services, send you notifications about the delivery status or in case of problems with the shipment of the items, manage your payments, manage any complaint or question about the guarantee of products or services, identify you and validate your legal age to contract, as well as for and where appropriate, the formulation, exercise or defense of claims
The legal basis that legitimizes the processing of personal data is the express consent by marking "I have read and accept the privacy policy".
The personal data will be transferred to the transport company to be able to send the order to your home as well as to payment service providers.
Personal data will be kept as long as consent is not withdrawn, unless they must be kept to maintain the relationship between the parties or for the years necessary to comply with legal obligations.
Curriculum Form
Personal data will be processed to manage the selection process in the company.
The legal basis that legitimizes the processing of personal data is the express consent by marking "I have read and accept the privacy policy".
Personal data will be kept for a period of two years from the moment they stop being processed, without prejudice to the exercise of the rights that assist you as an interested party.
Commercial Communications Form or Newsletter
Personal data will be processed to manage the subscription to our Newsletter, including the sending of personalized information or not about our products or services through various means such as telephone, email, SMS, applications for mobile devices, as well as by any procedure analogous. It must be taken into account that this type of data processing may entail the analysis of your user profile to determine what your preferences are and thus be able to send you information that is more appropriate to your interests.
You can request the cancellation for this type of treatment, depending on the means used, in the following way:
Email: Through the link to that effect that you will find in each of the electronic communications or through a similar procedure specified in the commercial communication.
WhatsApp (other apps): Requesting the cancellation of the subscription.
SMS: Requesting the cancellation of the subscription.
The legal basis that legitimizes the processing of personal data is the express consent given by marking "I have read and accept the privacy policy" on the web, through a physical document or through email, according to each case.
It must be taken into account that in the event that the medium used is WhatsApp, the personal data will be transferred to WhatsApp Ireland Limited, which is located within the EEA.
Personal data will be kept as long as consent is not withdrawn in the manner indicated in this section.