Carrying your package

Shipping costs are the responsibility of the Customer and will be visible in the last step of the purchase process.
The carrier will be the one agreed by Motock, and from which the Customer will be informed.
If the Customer appreciates any breakages in the package, you must immediately notify Motock via email, attaching a photograph of the defects in the package, in order for Motock to make the appropriate claims to the carrier.

If Customer does not appreciate external breakages in the package when receiving it, but upon opening it observes defects due to transportation, you must notify Motock in less than 24 hours to be able to make claims to the transportation company as soon as possible. Otherwise it will be understood that the Product has been accepted in conformity. The transport company after this deadline considers that the material sent is in perfect condition and is not responsible for the damages.

Delays by subject of transport: Motock is not responsible for any delay caused in the transport by direction of delivery incorrect or incomplete or by strikes in the transport sector.

Motock will ship the package to the delivery address specified on the registration form or at the additional address specified on the purchase form. Once the purchase form is completed, it will not be possible to change the shipping address.
The shipment of the package will be made within 24 hours after confirmation of payment, if for any reason the shipment should be delayed, the buyer will be informed of the opportunity to cancel the order with full refund of the amount paid if the buyer considers that the Delay is unacceptable.
In no case will the Customer have the right to request the cancellation of an order or any compensation (including the return of the postage) in the event of a delay in delivery of the Product,

Cancellations and returns.

Cancellation of order:

If the buyer decides to cancel the order, Motock will pay the amount paid, to your PayPal account or by bank transfer to the account that you indicate.
In case of canceling an order once it has already been confirmed and sent, To take care of the expenses of transport and processing that has caused.

Returns.

Products in perfect condition: Customer may return the product if you are not satisfied with it within 14 working days following the delivery date, Motock will pay the amount paid to your PayPal account or by bank transfer to The account that
indicates us If the reason for the return is outside Motock, the amount to be paid will be discounted the fees charged (if any) for the method of payment selected by the Client, as well as any promotions or discounts that Are void when returning the product or products.

No return of goods after 14 days (working), from the date of receipt of the Product.
The expenses derived from the return of the product will be in any case at the Client's expense.
The buyer must pay the direct costs of return and compensate for the damages that the product presents.


The return of the products will be effected med

Legal warning

All images and designs from Motock.com are Copyright. Many of our products carry our MOTOCK.COM logo as authors and designers of the same. All rights reserved. Some of the logos included in this site are trademarks or registered trademarks of their respective companies and their use is conditioned by law. The responsibility for its use falls on the buyer. The purchase of any product from Motock.com does not imply legal authorization for the use of the logo in particular or trademark. We are label makers and we carry out these jobs by order, the products on display are simple examples of what we can do. By purchasing these logos or trademarks, you indicate that you are authorized to use the requested label.

Identification data

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following data are set forth below: The company's owner: Eduardo Perez Jara, located at Calle F Oeste, 96 Office (Pol Ind Malpica - Grupo Gregorio Quejido), CP 50016 Zaragoza Spain with the number ESY0593737-Y (hereinafter MOTOCK). Contact [email protected] and contact  telephone number 976 18 50 30

Data Protection

In accordance with the provisions of Art. 5 and 6 of Organic Law 15/1999 on the Protection of Personal Data, as well as in articles 12, 14 and 18 of RD 1720/2007 of December 21, we inform you that The data supplied will become part of the MOTOCK Clients file, expressly authorizing them to be processed to attend to your request, both electronically and non-electronically.
It is also informed of the possibility of exercising its rights of access, rectification, cancellation and opposition (provided for in articles 15, 16 and 17 of the LOPD, as well as in articles 23 to 36 inclusive of RD 1720/2007 of 21 of December) by means of communication to the following email address  [email protected]  and by means of letter addressed to:


Eduardo Pérez Jara

Calle F Oeste, 96 Office (Pol Ind Malpica- Grupo Gregorio
Quejido ) 50016, Zaragoza
Spain

Intellectual property

The information and contents included in this website, as well as the source code, graphic designs, images, photographs, software and texts are protected by Spanish legislation on intellectual property rights In favor of MOTOCK and the total or partial reproduction and / or publication of the website, its computer processing, its distribution, its diffusion, its modification, transformation or decompilation, nor other rights legally recognized to its holder , Without the prior written permission of the same.
All rights derived from intellectual property are expressly reserved by MOTOCK. The user, exclusively and exclusively, can use the material that appears in this website for his personal and private use, Being prohibited its use for commercial purposes or to incur in illicit activities.
MOTOCK will ensure compliance with the above conditions as well as the proper use of the contents presented on its website, exercising all civil and criminal actions that correspond to it in case of infringement or breach of these rights by the user.

Exclusion of guarantees and responsibility

MOTOCK shall not be liable, in any case, for damages of any nature that could cause, by way of example: errors or omissions in the contents, unavailability of the portal or the transmission of viruses or malicious or harmful programs in the Content, despite having taken all necessary technological measures to avoid it.

Modifications

MOTOCK reserves the right to make modifications without prior notice to the Site, and may change, delete or add both the contents and services provided through it and the way in which they appear presented or located in Your Site.
Use of cookies
MOTOCK does not use cookies that are stored on the computer. Cookies are small files that our computer sends to you, but they do not give us information about your name, or about any personal data of yours. When the user is browsing the MOTOCK web pages. The server where it is hosted automatically recognizes the IP address of your computer, the day and time when the visit begins, in which it leaves the visit, As well as information on the different sections consulted. It is necessary that the server knows this data to be able to communicate and send the request made and through the browser can be seen on the screen.

Generalidades

MOTOCK se compromete a través de este medio a NO REALIZAR PUBLICIDAD ENGAÑOSA. A estos efectos, por lo tanto, no serán considerados como publicidad engañosa los errores formales o numéricos que puedan encontrarse a lo largo del contenido de las distintas secciones del Site producidos como consecuencia de un mantenimiento y/o actualización incompleta o defectuosa de la información contenida es estas secciones. MOTOCK, como consecuencia de lo dispuesto en este apartado, se compromete a corregirlo tan pronto como tenga conocimiento de dichos errores.
MOTOCK se compromete a NO REMITIR COMUNICACIONES COMERCIALES SIN IDENTIFICARLAS COMO TALES, conforme a lo dispuesto en la Ley 34/2002 de Servicios de la Sociedad de la Información y de comercio electrónico. A estos efectos no será considerado como comunicación comercial toda la información que se envíe A LOS CLIENTES de MOTOCKsiempre que tenga por finalidad el mantenimiento de la relación contractual existente entre cliente y MOTOCK, así como el desempeño de las tareas de información, formación y otras actividades propias del servicio que el cliente tiene contratado con la empresa.
MOTOCK no se hace responsable del incumplimiento de cualquier norma aplicable en que pueda incurrir el usuario en su acceso al sitio web el presente sitio web y/o en el uso de las informaciones contenidas en el mismo.

Legislación aplicable y Jurisdicción

Las presentes condiciones se regirán por las leyes españolas. En el supuesto de que se produzca cualquier discrepancia o controversia, con motivo de la interpretación o aplicación de las presentes condiciones, o bien que tengan relación con el uso del Sitio web, MOTOCK y el USUARIO, acuerdan, renunciando a su fuero propio si lo tuviesen, resolverla definitivamente, mediante Arbitraje de Derecho, que se celebrará en la ciudad de Zaragoza España, conforme a la Ley de Arbitraje de 5 de Diciembre de 1988.
Ambas partes se comprometen a aceptar y cumplir el laudo arbitral y, de resultar precisa la formalización o ejecución judicial del laudo, o en el supuesto de que el arbitraje no se llevara a efecto, por mutuo acuerdo de las partes, o bien fuera declarado nulo, ambas partes, con renuncia a su propio fuero, si lo tuviesen, se someten a los Juzgados y Tribunales, competentes en el domicilio de MOTOCK.

[email protected]

  • 3º la dirección de devolución será la siguiente: Eduardo Pérez Jara, Calle F Oeste,96 Oficina (Pol Ind Malpica- Grupo Gregorio Quejido), CP 50016 Zaragoza, España
  • 4º Motock, una vez recibido el paquete, verificará que todo está correcto y en perfecto estado y lo notificará al Cliente vía correo electrónico.
  • 5º No se admitirán devoluciones de productos sin adjuntar la factura o el justificante de compra.


No se admitirá la devolución de los siguientes productos:

  • Productos que no se encuentren en perfectas condiciones, con su embalaje original y con todos sus accesorios originales; ni de aquellos productos que se muestren deteriorados, dañados, presenten signos de haber sido manipulados o alterados, o que hayan sido utilizados de forma abusiva o negligente por parte del Cliente.
  • Productos que hayan sido configurados conforme a las especificaciones del Cliente, solicitado bajo pedido o personalizados con arreglo a las indicaciones facilitadas por el Cliente.

Si el Cliente cancela un pedido confirmado cuando este ya ha salido de las instalaciones de Motock hacia el destino, o no acepta el paquete a la llegada, Motock podrá exigir el pago de los costes de transporte ocasionados.
Si el Cliente cancela o no acepta pedidos confirmados referentes a Productos expresamente adquiridos por Motock para el Cliente, Motock podrá exigir el pago de una indemnización mínima de 50% del precio de compra-venta, en concepto de indemnización por daños y perjuicios, así como todos los costes de transporte y almacenamiento.

Productos defectuosos

En este caso Motock , actuará según las garantías de los fabricantes y de las presentes condiciones de compra teniendo en cuenta Ley 23/2003, de 10 de julio referente a las garantías en la venta de bienes de consumo.

Mal uso del producto

En ningún caso, Motock , se hará responsable en los siguientes supuestos:

  •  Si el/los productos han recibido, una vez entregados al Cliente, algún deterioro originado por hechos externos, accidentes, mal seguimiento de las instrucciones o cambio en las tensiones eléctricas.
  •  Si el / los productos suministrados por Motock , resultan dañados como consecuencia de una incorrecta configuración o instalación por parte del Cliente de software, hardware o periféricos.
  •  Si el/los productos suministrados por Motock , resultan dañados por un componente no suministrado por Motock
  •  Any misuse of the product that is indicated in the particular guarantees stipulated by the manufacturer.
  •  Returns will not be accepted on sales of products that can be reproduced or copied immediately.